August Faces of the Mission


Samantha (Sam) Gatcomb, Social Media Support & Customer Service Representative

If you’ve called Wreaths Across America headquarters in the last 10 months, chances are, you’ve had the pleasure of speaking with Sam! 

As a Customer Service Representative, Sam’s main role is to help resolves any issues or direct volunteers and supporters to where they can find the answers they need. She does this while also supporting the social media team through the creation of content for WAA’s channels. And, because Sam is SO helpful, she has also taken on many other responsibilities around the office since starting with WAA in October of last year. Whether its folding and shipping merchandise or driving veterans across town (or states), Sam will not only raise her hand, she’ll do it with a big smile and contagious laugh that is impossible to not love! Her joyful laughter often fills the halls of HQ.

When asked what about the mission means the most to here, this what she had to say, “To me, Remembering means the most. One of my first tasks here was to post the ‘We Remember’ content for the Facebook page. This is where we honor a different fallen service member each day. I couldn't help but read more about these men and women who don't think twice about laying down their lives for our freedom. I'd cry every time (and usually still do) thinking about the sacrifices they made. Being in customer service and social media, personally being able to speak to their families and hear their stories is truly an honor.”

If you ever have the opportunity to meet or talk with Sam, you’ll quickly learn she’s here for all the right reasons!